Stars and kitchens

Stars

Where do stars come from? Every special you play keeps its best rating, up to 3 stars. Your stars are those best ratings added up, so playing a new special, or beating your best on one you know, raises them. Stars are never spent: unlocking something never takes any away. Tap a star number in Specials, Looks, Kitchens or the Journal for a one-line reminder.

Why did the stop card say +2 stars when we got three stars every shift? Your stars are each special's best rating added up, so a special counts once. Replaying a special raises your stars only when you beat its best. The stop card shows how much your stars grew tonight. The Journal shows the same star total as Specials, and its day lines remember every star from every shift.

Do our stars move to a new phone? Stars, unlocked looks and kitchens you earned are saved on your phone, like the rest of your progress. They come with your phone's own backup or transfer (iCloud Backup or Quick Start on iPhone; Google's backup or transfer on Android). If you delete the game without a backup, they cannot be recovered, because the game has no accounts and keeps nothing on a server. Purchases are different: they always come back with Restore purchases (Kitchens or Settings), on any phone signed in to the same Apple or Google account.

Kitchens and purchases

Do we have to buy the kitchens? No. Stars unlock them: the Taco Truck at 18 stars, the Sunrise Café at 30 and the Candlelight Bistro look at 42. Each is also an optional one-time purchase, if you would rather have it now. Chef's Table (the Golden Tray, Golden Gear and the patron badge) is the one pack you can only buy.

We bought a pack and then earned it. What happens? It stays yours either way. Earning a pack you bought changes nothing, and a refund never takes away something you earned with stars.

An Ask to Buy or pending purchase was approved after we had already earned the pack. Can we get our money back? The game cannot cancel a purchase once the store approves it, and the content you earned stays yours. Ask the store for a refund: on iPhone and iPad at reportaproblem.apple.com, on Android from your order history in Google Play. We are sorry for the trouble.

Contact

Something else? Email suryadeep@decafdevs.com and include your device model and what happened.